Privacy Policy

PRIVACY POLICY

Effective Date: September 16, 2026
Last Updated: September 16, 2026

ProGearGrip.com (“ProGearGrip,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use ProGearGrip.com, create an account, contact us, or purchase products from us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

This may include:

  • Name;

  • Billing address;

  • Shipping address;

  • Email address;

  • Telephone number;

  • Account login information;

  • Order information;

  • Product preferences;

  • Customer-service communications;

  • Information you voluntarily provide through forms or surveys.

Payment Information

Payments may be processed through third-party payment processors.

We generally do not store complete credit-card numbers on our own systems. Payment processors may collect and process payment information according to their own privacy policies.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Referring website;

  • Approximate geographic information;

  • Website interaction information;

  • Date and time of visits.

2. Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics technologies, and similar tools to:

  • Keep the website functioning;

  • Remember preferences;

  • Understand website traffic;

  • Improve website performance;

  • Measure advertising effectiveness;

  • Personalize content or advertising where permitted.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect website functionality.

3. How We Use Information

We may use collected information to:

  • Process and fulfill orders;

  • Arrange shipping and delivery;

  • Provide customer support;

  • Communicate about orders;

  • Process payments;

  • Prevent fraud;

  • Maintain website security;

  • Improve products and services;

  • Analyze website usage;

  • Send marketing communications where permitted;

  • Administer promotions;

  • Comply with legal obligations;

  • Enforce our terms and policies.

4. How We Share Information

We may disclose information to service providers and business partners who help us operate our business.

These may include:

  • Payment processors;

  • E-commerce platforms;

  • Hosting providers;

  • Shipping carriers;

  • Fulfillment providers;

  • Dropshipping suppliers;

  • Customer-service providers;

  • Email and marketing providers;

  • Analytics providers;

  • Fraud-prevention providers;

  • Advertising platforms;

  • Professional advisers;

  • Government authorities where legally required.

We do not sell personal information for money unless our practices and applicable law permit such activity and required disclosures and choices are provided.

5. Dropshipping and Fulfillment

Because ProGearGrip operates using third-party fulfillment and supplier relationships, information necessary to fulfill an order may be shared with the relevant supplier, fulfillment provider, carrier, or logistics partner.

This information may include your name, shipping address, email address, telephone number, order details, and other information necessary to fulfill and deliver your purchase.

6. Marketing Communications

If you subscribe to promotional communications, we may send emails regarding products, promotions, offers, or company updates.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message.

Transactional communications, such as order confirmations and shipping notifications, may still be sent when necessary to complete your transaction.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of websites you visit through external links.

10. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our business, you may have certain rights regarding your personal information.

Depending on applicable law, these rights may include:

  • Right to know about personal information collected;

  • Right to request deletion;

  • Right to correct inaccurate information;

  • Right to opt out of certain sales or sharing of personal information;

  • Right to limit certain uses of sensitive personal information;

  • Right to non-discrimination for exercising privacy rights.

California's privacy framework requires covered businesses to provide information about applicable rights and how consumers can exercise them.

Submitting a California Privacy Request

To submit a privacy request, contact:

Email: [INSERT PRIVACY EMAIL]

Please include enough information for us to reasonably verify your identity and process your request.

We will respond within the timeframe required by applicable law.

We will not discriminate against you for exercising privacy rights provided by applicable law.

11. “Do Not Sell or Share”

Where applicable law gives you the right to opt out of the sale or sharing of personal information, we will provide an appropriate method for exercising that right.

If applicable, customers may also be able to use recognized browser-based privacy preference signals such as the Global Privacy Control (GPC).

12. Children's Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Do Not Track

Some browsers provide “Do Not Track” signals.

Because there is currently no universally accepted standard for responding to all such signals, our website may not respond to every browser-based Do Not Track setting.

Where legally required, we will honor applicable privacy preference signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated “Last Updated” date.

15. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy:

ProGearGrip
Legal Business Name: [INSERT LEGAL BUSINESS NAME]
Address: [INSERT BUSINESS ADDRESS]
Privacy Email: [INSERT PRIVACY EMAIL]
Customer Service Email: [INSERT CUSTOMER SERVICE EMAIL]

Website: ProGearGrip.com